
We believe that the quality of service provided to our clients should never be compromised. By developing a thorough understanding of clients’ business and internal cultures, we ensure that our focus is in alignment with our clients’ needs.
We regularly review client relationships proactively, to ensure we are meeting all aspects of our clients’ expectations.
|
|
"The brief we gave Quantium was to investigate how Optus could more cost effectively manage its A&P budget. The objective being to gain better media spend effectiveness. The result was an econometric model to indicate optimum spends, mixes and hence deliver best ROI for Optus acquisition marketing activities.
I found that Quantium approached the problem in a systematic and professional manner. Their findings were informative and led me to believe that econometric modelling would indeed be a tool that we would want to employ. I was fairly hard in making sure that their models were robust, to the extent that I changed personnel in the team in order to make sure that we could dissect their model in depth for accuracy. The result was that we concluded the model to be sound.
I personally found the team good to work with and accepting of the ever changing goal posts that we put before them. I would have no problem working with Quantium again."
Crispin Tristram, Head of Digital
"Quantium is a very rigorous, strategic and financially savvy consultancy. Combining data analytics and practical business understanding they provide valuable insights to effect improvements in business results.
I have worked with Quantium on customer modeling, media optimisation and even seconded members of their team and have always found them to deliver beyond the brief. They are also highly accountable and take a keen interest in the returns delivered by their involvement."
Martin Wise, Marketing Director
"Quantium has helped BOC address a very important but complex problem. They have brought innovative thinking to this area and have quickly understood the complexities of our business and industry. During this period we have formed a close business relationship and look forward to continuing that relationship both in Australia and globally."
Bruce Currie, Director Marketing Industrial & Special Products, South Pacific, BOC Limited
"eBay have worked with Quantium successfully for a number of years. We are very focused on ROI and Quantium have certainly delivered in this area, exceeding our high expectations. They offer a considered and innovative approach and have integrated well with a large number of the eBay team. eBay has a wealth of information and Quantium has helped us navigate through it providing their insights and recommendations in plain English."
Simon Smith, Managing Director, eBay Australia & New Zealand
"Quantium has helped nib understand which aspects of our media strategy work best. They surfaced insights and recommendations which were immediately implemented. We are now using the mediaqube tool as a core piece of our monthly media planning process. The team we worked with were all excellent technically, with outstanding commercial experience which underpins our valued and growing relationship."
Rhod McKensey, Chief Marketing and Business Development Officer
"Quantium has worked with CBA long enough to have implemented and measured the impact of their work. Results have been very positive and consequently we have expanded our relationship. They fully engage in our commercial challenges, apply a sophisticated technical approach and are a highly committed and potent extension to our team."
James Sheffield, General Manager Wealth Builders, Commonwealth Bank
"The media mix optimisation work undertaken by Quantium has helped FOXTEL demonstrably improve our effectiveness and cost efficiency. By working in close partnership with our internal marketing and analytics teams as well as our external media agency, Quantium’s insights and optimisation recommendations have dramatically changed the way we measure, plan and ultimately take our media/sales channels to market.
The work we have undertaken with Quantium has provided us with real value, the models have proved highly predictive and informative and the ongoing validation process is a valuable tool in assessing the impact of various activities that we test over time. Being able to now confidently present the expected results of upcoming campaigns to the CEO and CFO is a step change from the past for our business."
Justin Robinson, Media Manager"Quantium took Vodafone’s disparate data from various platforms and compiled a very solid understanding of customer segments and profiles. They then provided insights by modelling subscriber behaviour, which enabled us to jointly define the best strategies for each customer type, whilst making Vodafone’s marketing investments far more measurable and accountable.
Quantium delivered sophisticated analysis, but perhaps more importantly insightful commercial interpretation, which led to clear business performance improvements."
Chantal Walker, General Manager - Business Marketing, Vodafone
"Quantium were appointed to evaluate the efficiency of our acquisition activities, especially focused on our business customer acquisition through DM.
The approach took account of past customers and recently acquired to score and prioritize the finite sales and outbound activities to maximize response, sales conversion and customer value.
The insights informed strategies for micro, small and medium business customers recruitment. Success was measurably achieved through both reduced costs and improved sales conversions.
Quantium are easy to work with, considered in approach and delivered practical and usable applications."
Stuart Tucker, Marketing Director
"Fidelity’s unique offering adds value in a way traditional agencies cannot match. Their advice is based on sound analytical insights rather than generic industry research and questionable hypotheses.
Additionally, the seniority of their team, combined with the fact that they are not influenced by buying rebates guarantees impartial best advice. This is already being seen in the results they are achieving with UBank.
In my view Fidelity represents the new model of effective communications planning.”
Vanessa Sicari, UBank / NAB Head of Marketing and Communications
"We have been associated with Quantium for about five years - working with them to understand our customers as well as determining future corporate strategy.
Quantium has demonstrated a breadth and depth of commercial ability, helping surface important insights into our customers’ needs which have formed key components of our direction and underpinned some significant business successes.
Their personable and straight forward approach sets them apart from other analytical and strategic advisors ensuring insights can be converted to practical strategies and initiatives."
Jamie Barkley, Chief Executive Officer
"Quantium has provided sound strategic advice to Virgin Money during a period of dramatic change and fierce competition. Analytically, they offer a rigour beyond traditional data mining; interpretation with real insight; and operational appreciation across media and customer management challenges.
They work as an extension of our internal capability, but unlike typical consultancies build competencies and tools which are valuable long after they have completed their projects.
We expect to continue to benefit from their sound understanding of data and potent commercial insight as we continue to grow the Virgin Money business."
Lisa Hickson, Sales and Marketing Dir, Virgin Money